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Shipping
& Handling
All
shipments are F.O.B. factory. Under
normal circumstances, anything under
200 pounds is sent UPS/Federal
Express. Large weights are shipped
prepaid by common carrier trucks
unless otherwise specified. We
cannot be held responsible for
arrive date of shipment. Faster
shipping methods available with
prior approval. The shipping
charges provided through our on-line
shopping cart are estimated charges;
actual freight costs will be billed.
Freight Claims
Shortages in the number of
cartons or any merchandise
damaged transit: It is the
responsibility of the consignee
to file the claim. As the
shipper, we cannot allow any
credit, as we cannot file the
claim or college from the
carrier. The legal
responsibility passed from us to
the customer when the
merchandise is consigned to a
carrier. We will gladly
supply any information and/or
copies of documents we may have.
All merchandise should be
inspected immediately upon
arrival. If damage if
found, contact carrier for
inspection. Inspection
must be made with in 10 days of
delivery in order to place a
claim.
Returns
Unimprinted catalog merchandise
may be returned for credit upon
written authorization from
factory. The order must be
returned freight prepaid with
within 30 days for original
shipment. A Charge of 20%
of the net cost of the order
being returned will be charged
for handling. Any return
must have prior approval with
code from factory. Some
items, because of construction,
are not returnable - check with
customer service.
Order
Cancellation
Order on-hold beyond sixty days
is subject to cancellation.
If the custom initiation
cancellation, any work completed
with be billable. A
minimum charge of $50.00 net
will apply unless cancellation
is received before the purchase
order reached the Order
Processing Department.
Payment
Terms
Payment
terms are net 30 days. If an open
account has not been previously
established, cash payment, including
cost, freight and overruns, must
accompany first order or MasterCard,
Visa or American Express.
Minimum
Order
Minimum
order is $35.00 net per order.
Overruns
We
reserve the right to ship 5% over or
under the amount ordered, 10% on
paper products. We will invoice
accordingly. Request for exact
quantities must be specified on the
original order and will add 10% to
the price.
Prices and
information are subject to change
without notice.
If you
have any questions or inquiries,
please
contact us.
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